Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and List Armor ("Company," "we," "us," or "our") concerning your access to and use of the List Armor website, platform, and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

2. Description of Services

List Armor provides email suppression list management and compliance services, including but not limited to:

• Centralized suppression list management
• Email address verification and lookup APIs
• Opt-out page hosting and processing
• Affiliate portal access management
• ESP integrations for suppression synchronization
• Compliance reporting and analytics
• Seed monitoring for compliance verification

3. Account Registration

To use certain features of the Services, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, not current, or incomplete.

4. Acceptable Use Policy

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Services in violation of any applicable law or regulation, including CAN-SPAM, CASL, or other anti-spam and privacy laws
• Upload, store, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Use the Services to send unsolicited commercial email (spam) or to facilitate spam sending by others
• Attempt to gain unauthorized access to the Services, other accounts, computer systems, or networks
• Interfere with or disrupt the Services or servers or networks connected to the Services
• Use the Services to engage in fraud, phishing, or other deceptive practices
• Reverse engineer, decompile, or disassemble any aspect of the Services
• Use the Services in any manner that could disable, overburden, damage, or impair the Services
• Use any robot, spider, or other automatic device to access the Services
• Sell, resell, license, or sublicense the Services to third parties without our written consent

We reserve the right to immediately suspend or terminate your access to the Services if we reasonably believe you have violated this Acceptable Use Policy.

5. Anti-Spam Policy

List Armor is committed to supporting legitimate email marketing and compliance efforts. The Services are designed to help you comply with anti-spam laws. You agree to use the Services only for emails sent with proper consent and to honor all opt-out requests promptly. Any use of the Services to facilitate spam, circumvent suppression lists, or violate anti-spam laws is strictly prohibited and will result in immediate account termination.

6. Your Content and Data

6.1 Ownership

You retain all rights to the content and data you upload to the Services ("Your Content"), including suppression lists and recipient data. We do not claim ownership of Your Content.

6.2 License to Us

By uploading Your Content to the Services, you grant us a limited license to host, store, process, and display Your Content solely for the purpose of providing the Services to you. This license terminates when you delete Your Content or terminate your account.

6.3 Your Responsibilities

You are solely responsible for Your Content and represent and warrant that: (a) you own or have the necessary rights to use and authorize us to use Your Content; (b) Your Content does not infringe any third-party rights; and (c) your use of the Services complies with all applicable laws and regulations.

7. Payment Terms

7.1 Fees

You agree to pay all fees associated with your selected subscription plan. Fees are billed in advance on a monthly or annual basis, depending on your plan. All fees are non-refundable except as expressly set forth in these Terms.

7.2 Price Changes

We may change our prices at any time. Price changes will be communicated to you at least 30 days before they take effect. Your continued use of the Services after the price change becomes effective constitutes your agreement to pay the changed amount.

7.3 Billing Information

You must provide current, complete, and accurate billing information. You authorize us to charge your payment method for all fees incurred. If payment fails, we may suspend or terminate your access to the Services.

8. Free Trial

We may offer a free trial period for new users. At the end of the free trial, your account will automatically convert to a paid subscription unless you cancel before the trial ends. During the free trial, the Services are provided "as is" and we make no guarantees regarding availability or functionality.

9. Intellectual Property

The Services, including all content, features, and functionality, are owned by List Armor and are protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Services, except for the limited right to use the Services as expressly permitted by these Terms.

10. Third-Party Services

The Services may integrate with third-party services, including email service providers. Your use of third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services, and we do not endorse or assume any responsibility for any third-party services.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LIST ARMOR, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

13. Indemnification

You agree to indemnify, defend, and hold harmless List Armor and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any rights of another party.

14. Term and Termination

14.1 Term

These Terms begin when you first access or use the Services and continue until terminated.

14.2 Termination by You

You may terminate your account at any time through your account settings or by contacting us. Upon termination, you will lose access to the Services and Your Content.

14.3 Termination by Us

We may suspend or terminate your access to the Services at any time for any reason, including if we reasonably believe you have violated these Terms. We will provide notice of termination unless doing so would violate law or harm us or third parties.

14.4 Effect of Termination

Upon termination, your right to use the Services will immediately cease. We will retain Your Content for 30 days following termination, after which it may be permanently deleted. Sections that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

15. Dispute Resolution

15.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us. We will try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days, either party may proceed with formal dispute resolution.

15.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

15.3 Arbitration

Any dispute arising out of or relating to these Terms or the Services shall be finally settled by binding arbitration. The arbitration shall be conducted in accordance with the American Arbitration Association's rules. The arbitration shall be conducted in English and the arbitrator's decision shall be final and binding. You agree that any arbitration shall be conducted on an individual basis and not as a class action or representative proceeding.

16. General Provisions

16.1 Entire Agreement

These Terms constitute the entire agreement between you and List Armor regarding your use of the Services and supersede all prior agreements and understandings.

16.2 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

16.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16.5 Notices

We may provide notices to you via email, posting on the Services, or other reasonable means. You may provide notices to us at the contact information below.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

18. Contact Information

If you have any questions about these Terms, please contact us at: